isaharVoice
Features

Control how calls come in. Let your team answer from the browser.

Create a flow for each number, set business hours and messages, and let agents answer with the customer's information in front of them—all from one web application.

14-day free trialNo credit card requiredBuild your first flow in minutes
Call flows

Build the flow for every number visually

Decide what happens to every incoming call without code or provider intervention. Arrange the steps around the way your team works and update the flow at any time.

Different schedules for weekdays, weekends and public holidays
Keypad menus with separate branches
As many audio messages as your flow requires
Routing to teams, waiting or voicemail
Forwarding to another number
Different rules for each number
Web application

Make and answer calls directly in your browser

Agents use the web application for their day-to-day calls. There is no physical PBX and no special equipment to install.

Incoming and outgoing calls from the application
Keypad available during the call
Microphone controls
Complete call history in one place
Agent screen with an active browser call
Customer context

See who is calling—and why

Available integrations surface relevant customer information automatically during the call. Agents can see customer details, orders and previous interactions without searching across several applications.

Identify customers by phone number
View customer details and recent orders
Review previous call history
Open information directly in the connected system
Customer record displayed automatically during a call

Keep the context after the conversation ends

Call recording
Enable conversation recording for quality checks, training and easy access to important details.
Call notes
Agents add observations during the conversation or immediately after the call.
Voicemail
Callers can leave a message whenever your team is unavailable.
Call history
Review incoming, outgoing and missed calls, including which agent answered.

Phone numbers in more than 40 countries

Add numbers for the markets where you operate and configure a dedicated call flow for each one.

International coverage
40+ countries
Available number types
Local numbers
National numbers
Toll-free numbers
Mobile numbers*

Available number types and features vary by country.

Integrations and API

Connect telephony with the systems you use

Use the available integrations or connect other systems through the API and webhooks. Call data reaches the tools where your team already works.

View integrations →
Magento 2
Base.com
API
Webhooks
New integrations are added regularly.

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isahar Voice · a product by isahar